ou888 Privacy Policy

Your personal information on ou888 is protected with SSL encryption and managed through strict security systems. This policy clearly sets out how we handle your data.

Last updated: 1 November 2026

This Privacy Policy ("Policy") describes our approach to collecting, storing, processing, sharing, and protecting the personal information of users ("you") who access and use the ou888 website at https://ou888.im ("Platform"). By continuing to use the Platform, you confirm that you agree to the terms set out in this Policy. Please read and understand this Policy before continuing to use the Platform.

1

Information We Collect

When you use the ou888 platform, we may collect personal information in the following categories—

a) Information you provide directly

  • Name, date of birth, and contact details provided when opening an account
  • KBZPay number, Wave Money number, AYA Pay details, or bank account information required to process payments
  • Any communication records you send to us through support channels
  • National registration card copy or identity card details submitted for identity verification ("KYC")

b) Information recorded automatically

  • IP address, browser type, mobile device information, and operating system
  • Gaming history — games played, winnings, losses, and deposit and withdrawal records
  • Pages visited on the website, time spent, and click patterns
  • Data collected from cookies and similar tracking technologies

c) Information obtained from third parties

  • Data related to your referral link activity (if you participate in the referral program)
  • Financial verification results from payment gateway companies
  • Related information from fraud prevention services
2

How your data is used

ou888 uses the personal information collected only for the following purposes—

  • Creating, verifying, and securely managing your account
  • Processing deposits, withdrawals, and payments made through KBZPay, Wave Money, and AYA Pay
  • Delivering game services and managing bonus promotions
  • Providing customer support via 24/7 Live Chat and email
  • Preventing fraud, avoiding money laundering, and maintaining platform security
  • Complying with applicable laws, regulatory requirements, and legal proceedings
  • Sending platform-related communications (service updates, security alerts)
  • Research and development to improve services and the player experience
  • Implementing responsible gambling limits and protecting players

We never sell your personal information to third parties or advertisers outside the purposes stated here.

3

The legal basis for data handling

ou888 handles personal information based on the following legal grounds—

  • Consent — Your clear consent given when opening an account and accepting this policy
  • Contractual necessity — Actions that are essential to process payments, award bonuses, and deliver services
  • Legal obligation — Compliance with financial regulations and fraud prevention laws
  • Legitimate interests — Maintaining platform security, preventing fraud, and improving our services
4

Data sharing policy

ou888 strictly limits the third parties who can access your personal information. Situations where data may be shared—

  • Service providers — Payment companies such as KBZPay, Wave Money, and AYA Pay, and technology service providers who operate only under our instructions
  • Legal obligations — When required by law or when disclosure is ordered by a court
  • Business mergers — In the event of a company merger or acquisition, data handling must continue in accordance with the terms of this policy
  • Security matters — To relevant authorities in cases involving fraud, financial crime, or threats to platform security

All third-party service providers with whom we share data are bound by a data protection agreement with us, which ensures they may not share, sell, or use that information for their own purposes.

5

Cookies and tracking technologies

The ou888 website uses cookies and similar technologies to improve the player experience—

Types of cookies

  • Essential cookies — Required for maintaining login sessions, security checks, and website functionality
  • Functional cookies — Remember your language preference, display settings, and usage patterns
  • Gaming cookies — Keep your game session from being interrupted and track which rewards you have already received
  • Analytics cookies — Analyse website usage patterns anonymously to support platform development

Managing cookies

You can reject or delete cookies from your browser settings. However, please note that disabling essential cookies may cause some website features to stop working properly. Regarding how long cookies last: Session Cookies disappear when you close your browser, while Persistent Cookies are stored for 3 months to 1 year.

6

Data Security Measures

ou888 uses a wide range of technical and organisational measures to protect your personal data—

  • TLS 1.3 SSL encryption protocol for all payment and personal data
  • Strict access control — staff can only view data relevant to their own responsibilities
  • Payment information — processed only through technical payment partners that comply with PCI DSS standards
  • Two-Factor Authentication (2FA) is supported for account login
  • Regular security audits and penetration tests are conducted to detect potential data breaches early
  • Account login, payment, and data access logs are recorded on secure servers

While the measures we take are thorough, we are transparent about the fact that no data transmission over the internet can be guaranteed to be completely secure. It is your responsibility to keep your account password confidential.

7

Data Retention Period

ou888 retains personal data only for as long as necessary to fulfil the purpose and within the legally required retention period—

  • Account Activity Data — for as long as the account exists, and until the legal retention period expires after closure
  • Financial Data — until the legally required financial record retention period expires
  • Communication Records — for a wind-down period after a support case is resolved
  • KYC Records — until the financial legal retention period expires
  • Cookies Data — from Session up to 1 year, depending on the cookie type

When data is no longer needed, it is securely deleted or anonymised.

Your Data Rights

Right to Access

You can request a copy of the personal data we hold about you

Right to Rectification

You can request correction of any inaccurate or incomplete personal data

Right to Erasure

You can request deletion of your data, subject to legal retention periods and compliance obligations

Right to Restriction

You can request that we restrict how we handle your data for purposes you do not agree to

Right to Data Portability

You can request a copy of your personal data in a commonly readable format

Right to Withdraw Consent

For data processed on the basis of consent, you can withdraw that consent at any time

To exercise these rights, email us at [email protected] or contact us via 24/7 Live Chat. We will handle your request as quickly as possible.

9

Under 21 Protection

The ou888 platform is only accessible to users aged 21 and above, and we do not intentionally collect personal data from anyone under 21. If we become aware that a person under 21 has accessed the platform —

  • We will immediately close that person's account
  • All collected data will be immediately deleted
  • Any financial decisions will be handled in accordance with our terms

If you are aware that someone under 21 is accessing ou888, please notify us immediately at [email protected].

10

Policy Updates

ou888 may update this Privacy Policy as needed. When changes are made—

  • The updated policy will be published on the website and the "Last Updated" date will be revised
  • For significant changes, a notification will be sent to registered accounts
  • Continuing to use the platform after an update is published means you accept the updated policy

Please review this policy regularly. If you have any questions about changes, you can contact us at [email protected].

11

Contact Us

To contact us regarding questions about this Privacy Policy, data requests, or regulatory complaints—

  • 24/7 Live Chat — Click Live Chat on the platform to reach us instantly in Myanmar language
  • Email — [email protected]

We do our best to handle all data requests within a reasonable timeframe.

Privacy Protection Quick Answers

ou888 uses TLS 1.3 SSL encryption protocol to protect all payment and personal data. Data access is maintained under strict controls and regular security audits are conducted. Payment data handling is carried out through PCI DSS-compliant companies.

ou888 never sells your personal information to any third party or advertiser. Data is shared only with companies that need it to provide services (such as payment processors), under strict agreements, and those companies have no right to use the data for their own purposes.

Payments via KBZPay, Wave Money, and AYA Pay are processed through their own secure gateways. ou888 does not store your bank PIN or payment account login credentials directly. Only payment transaction records are stored, as required by financial regulations.

Email us at [email protected] or contact us via 24/7 Live Chat and state that you are requesting a data access copy. Once we confirm the request is from your registered account, we will send the data copy in a commonly readable format.

Data can only be deleted after the legally required retention period has passed following account closure. Financial records and KYC data must be retained for the period specified under financial regulations. Once that period has passed, the data will be securely deleted.

Yes, ou888 uses cookies and tracking technologies to improve the gaming experience and develop the platform. Data collected from these activities is handled in an anonymised form where possible and is not shared with third parties for advertising purposes. Non-essential cookies can be declined through your browser settings.

Your data protection is our top priority

Have any questions? The ou888 support team is available 24/7 in Myanmar language

Contact via Live Chat